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I am a very picky person when it comes to house cleaning. I've tried many services but finally am happy to call Neat Maids "The One". They tidy up the whole house and clean the bathrooms and kitchen very thoroughly. They wear booties when entering my home. They're vacuum is hypoallergenic. They pay attention to detail and mop thoroughly. I can say thank you enough. Neat Maids really is a treasure.
-Bruce G, Laguna Hills
I'm actually surprised I haven't reviewed earlier?! Sandra and Aurora who work for Alex have been with us for 3 years now doing weekly cleanings, move in and out cleanings the whole nine yards! I can't begin to speak about how wonderful and detail orientated Sandra and Aurora and we really consider them apart of our family.
Alex is always a delight to work with I'm set on a regular cleaning schedule and can merely send an email if we need to adjust the schedule accordingly.
-Jacquelyn M, Lake Forest
Great customer service from booking to getting my house cleaned. I feel you if you let a company in your home for cleaning then you should choose a company that has these qualities. 1. Great reviews and this cleaning company in Orange County has great reviews. 2. Nice staff and Neat Maids has extremely nice staff from the first phone call to follow up and when they are cleaning the house. 3. It's what you don't see is always the best cleaning, meaning they wipe everything down even if it looks clean because they are so detailed. 4. Being on time, and they have always shown up when they said. Thank you for a clean house and great service.
-James T, Huntington Beach
Called Neat maids yesterday for a cleaning today and they were very responsive. They put me on the schedule for 830-900 and the ladies were there promptly and ready to work. I showed them what I need done and they wasted no time getting started. They had everything done quicker than I expected without jeopardizing their quality standards. Thank you Neat maids for the great service. I will be definitely be using your team in the future.
I am very sad that after having Neat Maids take good care of me for 5 years I have to say good bye. I've had lots of cleaning services over the years, some good some very bad. In fact, I started with Neat Maids 5 years ago because of a particularly dramatic series of incidents that left me seeking a legitimate, professional organization I could rely on. I can't tell you how pleased I have been over the years. They have always been on-time, consistent and very easy to do business with. They have followed me through two condos, regular and move out/move in cleaning and their staff always had little touches that made me feel like I was a special client. I can recommend them to anyone without reservation! I only wish I were taking them to my next house in Temecula Valley.
I love how friendly Alex is. She always schedules my cleaning services and gives me a time frame of when the ladies will arrive. The ladies are very detailed, trustworthy and take the time to do extra details like clean cabinets, ceiling (in the bathroom), refrigerator, under the sofa, some windows, and a lot more. I have had lilly and sandra clean my house and they both are excellent. The cool thing about them is that they accept credit cards and also they can invoice you monthly once you are a regular customer. Also, the ladies speak english so I am able to communicate with them, even leave them a note. Thanks Neat Maids!